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Is the legal department derailing your launch?

There are many reasons that as a product manager you interact with the legal department: When introducing a new product or package, you need the customer facing contract to reflect and enforce your...

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Service Level Agreements in a Software as a Service World (1/2)

In my last posting, I mentioned that I would elaborate on Service Level Agreements and how they affect the Product Manager.  Product Managers have to be proactively engaged in the definition of the...

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